Terms of Service

1.1 Master Subscription Agreement

If you or your organization has signed a Master Subscription Agreement with Dotra (an "MSA"), or executed an Order Form referencing an MSA, your use of the paid Dotra platform is governed primarily by that MSA and the applicable Order Form. In the event of a conflict between these Terms and an MSA or Order Form, the MSA or Order Form controls with respect to the paid platform.

1.2 Application of These Terms

These Terms apply at all times to your use of the Site and to any use of the Services not otherwise governed by an MSA, including without limitation: (a) browsing the Site; (b) participating in any Beta or pre-release program prior to executing an MSA; (c) interacting with marketing content, demonstrations, or other materials; and (d) use of the Services after expiration or termination of an MSA.

1.3 Privacy Policy

Your use of the Services is also governed by our Privacy Policy, available at dotracompliance.com/privacy, which is incorporated into these Terms by reference.

1.4 Personal Data of Third Parties

To the extent your use of the Services involves personal data about third parties, your use is subject to our Privacy Policy.

2.1 Age and Capacity

You must be at least eighteen (18) years of age and capable of entering into a legally binding agreement to use the Services. The Services are intended for business use by individuals eighteen (18) years of age or older. We do not knowingly collect personal information from anyone under eighteen (18), and in no event from children under thirteen (13) without verifiable parental consent as required by the Children's Online Privacy Protection Act. If you believe that anyone under eighteen (18) has provided us with personal information, please contact us at the address in Section 18 and we will take steps to delete that information.

2.2 Business Use Only

The Services are intended for use by commercial entities and individuals acting in a business capacity, including motor carriers, owner-operators, and other transportation industry participants. The Services are not intended for personal, family, or household use.

2.3 Accounts

Some portions of the Services require account registration. When you create an account, you agree to: (a) provide accurate, current, and complete information; (b) maintain and promptly update your account information; (c) maintain the security of your password and accept all risks of unauthorized access to your account; (d) be responsible for all activity that occurs under your account; and (e) promptly notify us at the address in Section 18 if you discover or suspect any security breach.

2.4 Restricted Persons

You may not use the Services if you are located in, ordinarily resident in, or organized under the laws of any country or territory subject to comprehensive U.S. trade sanctions, or if you are on any U.S. government list of restricted parties (including the Specially Designated Nationals and Blocked Persons List).

3.1 Acceptance

You accept these Terms by any of the following: (a) clicking a button or checkbox indicating acceptance; (b) creating an account; (c) using or accessing any portion of the Services; or (d) continuing to use the Site after these Terms are posted or updated. Your acceptance creates a binding agreement between you and Dotra.

3.2 Updates to Terms

We may update these Terms from time to time. The "Last Updated" date at the top of these Terms reflects the most recent update. If we make material changes, we will provide reasonable notice (which may include posting a notice on the Site, sending an email to the address associated with your account, or providing an in-product notification). Your continued use of the Services after the effective date of any update constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

4.1 License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes. This license does not include any right to: (a) resell, sublicense, lease, lend, or otherwise transfer access to the Services; (b) use the Services to provide services to third parties; or (c) use the Services for any purpose not expressly authorized by these Terms.

4.2 Prohibited Conduct

You agree not to, and will not permit any third party to: (a) copy, modify, translate, adapt, or create derivative works of the Services or any portion thereof; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or underlying ideas from the Services; (c) circumvent, disable, or otherwise interfere with security-related features of the Services; (d) use any robot, spider, scraper, or other automated means to access the Services; (e) access the Services for purposes of monitoring availability, performance, or functionality, or for any benchmarking or competitive purposes; (f) interfere with or disrupt the integrity, security, or performance of the Services; (g) attempt to gain unauthorized access to the Services, accounts of other users, or any systems or networks connected to the Services; (h) introduce any virus, worm, trojan, or other malicious code into the Services; (i) use the Services to send unsolicited communications, promotions, or advertisements; (j) use the Services in violation of any applicable law or regulation; (k) impersonate any person or entity or misrepresent your affiliation with any person or entity; (l) remove, obscure, or alter any proprietary notices contained in the Services; or (m) use the Services in any manner that could damage, disable, overburden, or impair the Services or interfere with any other party's use of the Services.

4.3 Compliance Tool, Not Compliance Advice

You acknowledge and agree that the Services are an informational and organizational tool. The Services do not constitute legal, regulatory, or compliance advice. You remain solely responsible for your own regulatory compliance, including without limitation compliance with the Federal Motor Carrier Safety Regulations (49 C.F.R. Parts 350-399), Department of Transportation requirements, state motor carrier regulations, and all other applicable laws. Dotra makes no guarantee that using the platform will result in compliance with any federal, state, or local regulation. You should not rely on the Services as your sole means of tracking compliance obligations, deadlines, or filings. We make no representation or warranty that the Services will identify all compliance obligations applicable to your business, that any deadlines reflected in the Services are complete or accurate, or that any notifications generated by the Services will be timely or reliable.

5.1 Fees

Unless otherwise set forth in an applicable MSA or Order Form, access to the paid Dotra platform is provided on a subscription basis at the following rates based on your active power unit (truck/tractor) count:

• 1–9 power units: $149.99 per month, or $1,439.90 per year (approximately $119.99 per month, a 20% savings).
• 10–24 power units: $249.99 per month, or $2,399.90 per year (approximately $199.99 per month, a 20% savings).
• 25–49 power units: $349.99 per month, or $3,359.90 per year (approximately $279.99 per month, a 20% savings).
• 50 or more power units: Custom pricing — contact us at support@visionaryv.net.

Trailers are not counted toward your power unit total and are included at no additional charge. Your subscription tier is determined by your active power unit count at the time of subscription activation and is automatically adjusted upward when you add power units that place you in a higher tier. Tier adjustments are invoiced immediately on a prorated basis. Downward tier adjustments are not made automatically; contact support@visionaryv.net to request a tier review if your fleet size decreases.

Card surcharge: invoices paid by credit card are subject to a surcharge of 3.5% or the maximum permitted by applicable law and card network rules, whichever is less. No surcharge applies to debit card or ACH payments.

Free trial: New subscriptions include a fourteen (14) day free trial. No payment method is required to start your trial. If you do not add a payment method before your trial ends, your access will be suspended until a valid payment method is provided and your subscription is activated.

5.2 Payment Processing

Payments are processed by Stripe, Inc. ("Stripe"). By subscribing, you authorize us, through Stripe, to charge your payment method for all fees due under your subscription. Your use of Stripe's payment services is subject to Stripe's own terms and privacy policy. Dotra does not store payment card numbers on its systems.

5.3 Free Trial

New subscriptions include a fourteen (14) day free trial as described in Section 5.1. No payment method is required to start your trial, and you will not be charged unless and until you add a payment method and your subscription is activated. If you do not add a payment method before your trial ends, your access will be suspended until a valid payment method is provided and your subscription is activated.

5.4 Changes to Fees

Fees are subject to change with thirty (30) days written notice, which may be provided by email to the address associated with your account, by in-product notification, or by posting on the Site. Your continued use of the Services after the effective date of a fee change constitutes acceptance of the updated fees.

5.5 Automatic Renewal

Subscriptions automatically renew at the end of each billing period until canceled.

5.6 Cancellation

You may cancel your subscription at any time through Settings → Billing in the platform or by contacting support@visionaryv.net.

6.1 Beta Services

From time to time we may make features, products, or services available to you on an early-access, pilot, beta, or pre-release basis (collectively, "Beta Services"). Beta Services are identified as such or are otherwise reasonably understood by you to be in pre-release form. Your use of Beta Services is at your sole risk.

6.2 Beta Disclaimer

6.3 Feedback on Beta Services

You agree to provide reasonable feedback regarding your use of Beta Services upon our request. Any feedback you provide is subject to Section 12 (Feedback).

7.1 Definition

"User Content" means any content you submit, post, upload, or otherwise make available through the Services, including without limitation testimonials, reviews, comments, suggestions, and any content posted on portions of the Site that permit user submissions. User Content does not include Customer Data (as defined in Section 7.6).

7.2 Your Responsibility

You are solely responsible for your User Content and the consequences of submitting it. By submitting User Content, you represent and warrant that: (a) you own or have all necessary rights to submit the User Content; (b) the User Content does not infringe, misappropriate, or violate any third party's intellectual property, privacy, publicity, or other rights; (c) the User Content does not violate any applicable law or these Terms; and (d) the User Content is accurate and not misleading.

7.3 License to Dotra

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, and publicly display the User Content in connection with operating, promoting, and improving the Services. If you submit a testimonial or review, this license includes the right to display your name, title, and company alongside it. This license continues even after you stop using the Services with respect to User Content that has already been distributed or used. You waive any moral rights or rights of attribution with respect to the User Content to the maximum extent permitted by law.

7.4 Prohibited User Content

You will not submit User Content that: (a) is unlawful, defamatory, obscene, harassing, threatening, hateful, or otherwise objectionable; (b) infringes any third party's rights; (c) contains personally identifiable information about any third party without consent; (d) contains malicious code; (e) is commercial solicitation or spam; or (f) impersonates any person or entity.

7.5 No Obligation to Monitor; Right to Remove

We have no obligation to monitor or pre-screen User Content, but we reserve the right (without obligation) to review, modify, refuse, or remove any User Content at our sole discretion, including without limitation User Content that we believe violates these Terms or is otherwise objectionable. We are not responsible for User Content submitted by you or any other user.

7.6 Customer Data

"Customer Data" means the data, documents, records, and other materials that you or your authorized users upload to or store in the Dotra platform in connection with your compliance operations, including without limitation driver qualification files, medical examiner's certificates, drug and alcohol testing records, hours-of-service data, and vehicle records. As between you and Dotra, you own all right, title, and interest in and to Customer Data. You grant us a limited, non-exclusive license to host, copy, process, transmit, and display Customer Data solely as necessary to provide, maintain, secure, and support the Services, to comply with applicable law, and as otherwise instructed by you. We will not sell Customer Data, use it for advertising purposes, or disclose it to third parties except as permitted by these Terms, any applicable MSA, our Privacy Policy, or applicable law. Upon termination of your subscription, Customer Data will be handled in accordance with the data retention and deletion provisions of our Privacy Policy and any applicable MSA. To the extent Customer Data includes personal data subject to applicable privacy laws, our Data Processing Addendum, available at dotracompliance.com/dpa, is incorporated into these Terms by reference. For clarity, Sections 7.3 and 7.4 do not apply to Customer Data.

8.1 Dotra IP

The Services, including all software, content, designs, graphics, text, logos, trademarks, and other materials (collectively, "Dotra Materials"), are owned by Dotra or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws. "Dotra," the Dotra logo, and other Dotra marks are trademarks of VisionaryV LLC. All rights not expressly granted in these Terms are reserved.

8.2 Restrictions on Dotra Materials

Except as expressly authorized in these Terms or by an applicable MSA, you may not copy, reproduce, distribute, publicly display, modify, or create derivative works of any Dotra Materials. Nothing in these Terms grants you any right to use any Dotra trademark, service mark, or trade name.

8.3 DMCA / Copyright Complaints

If you believe that material on the Services infringes your copyright, you may submit a notice in writing to our designated copyright agent in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512). The notice must include: (a) a physical or electronic signature of the copyright owner or authorized agent; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and information sufficient to locate it; (d) your contact information; (e) a statement of good faith belief that the use is unauthorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act. Send notices to: our designated copyright agent, as registered with the U.S. Copyright Office: VisionaryV LLC, Attn: DMCA Agent, 3990 Warschun Drive, Aubrey TX 76227, dmca@visionaryv.net. In accordance with 17 U.S.C. § 512(i), we have adopted, and will implement in appropriate circumstances, a policy of terminating the accounts of users who are repeat infringers.

Program Name

Dotra Compliance Alerts

Description

By opting in to SMS notifications, users may receive text messages from Dotra Compliance Alerts regarding compliance deadline reminders, account notifications, and two-factor authentication verification codes.

Message and Data Rates

Message and data rates may apply.

Message Frequency

Message frequency varies based on your account activity and the number of compliance deadlines associated with your carrier account.

How to Opt Out

You may opt out of SMS notifications at any time by replying STOP to any message you receive from us. You will receive a confirmation message and no further SMS messages will be sent.

How to Get Help

Reply HELP to any message for assistance, or contact us at support@visionaryv.net.

Privacy

Mobile phone numbers collected for SMS notifications are never shared, sold, rented, or otherwise disclosed to third parties for marketing purposes.

13.1 By You

You agree to defend, indemnify, and hold harmless Dotra, VisionaryV LLC, and their respective affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or access to the Services; (b) your User Content; (c) your violation of these Terms; (d) your violation of any third party's rights, including without limitation any intellectual property rights, privacy rights, or proprietary rights; (e) your violation of any applicable law or regulation, including without limitation the Federal Motor Carrier Safety Regulations and any other applicable transportation regulations; or (f) any claim by a third party arising from your use of the Services.

13.2 Indemnification Procedure

We will: (a) give you prompt written notice of any claim subject to indemnification under this Section (provided that failure to provide prompt notice will not relieve you of your indemnification obligation except to the extent you are materially prejudiced by such failure); (b) give you sole control of the defense and settlement of the claim, provided that any settlement imposing any obligation on or affecting Dotra requires our prior written consent (not to be unreasonably withheld, conditioned, or delayed); and (c) provide you reasonable assistance and cooperation in connection with the defense, at your expense. Notwithstanding the foregoing, we reserve the right, at our own expense, to assume exclusive control of the defense of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

14.1 Termination by You

You may stop using the Services at any time. If you have an account, you may close it by following the instructions in the Services or by contacting us at the address in Section 18.

14.2 Termination or Suspension by Us

We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including without limitation if we believe you have violated these Terms. Where reasonably practicable and not prohibited by law, we will provide notice prior to termination.

14.3 Effect of Termination

Upon termination: (a) your right to access and use the Services immediately ceases; (b) you must promptly cease all use of the Services; and (c) the following sections survive: 4.2 (Prohibited Conduct, with respect to ongoing obligations), 5 (Subscription and Billing, with respect to any fees accrued or owed prior to termination), 7.3 (License to Dotra), 8 (Intellectual Property), 12 (Feedback), 13 (Indemnification), 14.3 (Effect of Termination), 15 (Disclaimers), 16 (Limitation of Liability), 17 (Dispute Resolution), and 18 (General Provisions).

15.1 Services Provided "As Is"

15.2 No Reliance for Compliance

15.3 Jurisdictional Variations

Some jurisdictions do not allow the exclusion of certain warranties. To the extent such exclusions are not permitted under applicable law, the disclaimers in this Section 15 apply to the maximum extent permitted by law.

16.1 Exclusion of Damages

16.2 Cap on Direct Damages

16.3 Allocation of Risk

You acknowledge that the disclaimers and limitations in these Terms reflect the allocation of risk between you and us, and that we would not provide the Services without these limitations. These limitations apply notwithstanding the failure of essential purpose of any limited remedy.

17.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at support@visionaryv.net and attempt in good faith to resolve any dispute informally for at least thirty (30) days. This requirement does not apply to claims for injunctive or other equitable relief.

17.2 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles.

17.3 Venue

Subject to Section 17.1, any legal action or proceeding arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Texas, and you irrevocably consent to the personal jurisdiction and venue of such courts.

17.4 Waiver of Jury Trial

EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ITS RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

17.5 No Class Actions

ALL CLAIMS MUST BE BROUGHT IN A PARTY'S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

17.6 Time Limit

Any claim arising out of or relating to these Terms or the Services must be filed within two (2) years after the claim arose; otherwise, the claim is permanently barred to the maximum extent permitted by applicable law.

17.7 Equitable Relief

Notwithstanding anything to the contrary, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property or other proprietary rights, without first proceeding under Section 17.1.

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any MSA or Order Form between you and us, constitute the entire agreement between you and us regarding the subject matter hereof and supersede all prior or contemporaneous communications, whether oral or written.

18.2 Assignment

You may not assign or transfer these Terms, in whole or in part, without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this Section is void.

18.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

18.4 Waiver

No failure or delay by either party in exercising any right under these Terms will operate as a waiver of such right. No waiver is effective unless in writing and signed by the waiving party.

18.5 No Third-Party Beneficiaries

These Terms are for the sole benefit of the parties and their permitted successors and assigns. Nothing in these Terms is intended to or will confer any rights, benefits, or remedies on any other person or entity.

18.6 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

18.7 Force Majeure

We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including without limitation acts of God, acts of government, flood, fire, earthquake, civil unrest, acts of terror, strikes or other labor problems, internet service provider failures or delays, denial of service attacks, or pandemics.

18.8 Export Compliance

You will comply with all applicable export control laws and regulations and represent that you are not located in, ordinarily resident in, or organized under the laws of any country subject to comprehensive U.S. sanctions.

18.9 Contact and Notices

We may provide notices to you by posting on the Site, sending an email to the address associated with your account, or providing an in-product notification. You consent to receive notices, disclosures, and other communications from us electronically, and you agree that electronic communications satisfy any legal requirement that such communications be in writing.

18.10 Headings

Section headings are for convenience only and do not affect interpretation.

18.11 Construction

The words "including," "include," and "includes" are not limiting. References to "days" are to calendar days unless otherwise specified.